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Medical Assistance
The Office of the Vice President provides medical assistance for poor, marginalized, vulnerable, and disadvantaged individuals through issuance of Guarantee Letters and only through Partner Service Providers with Memorandum of Agreement (MOA).
Clients/Authorized representatives may apply only once every six (6) months and may submit the complete and correct documentary requirements through the nearest OVP Offices. Only applicants with complete requirements shall be processed.
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Main Office
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NCR – Central Office11F, Robinsons Cybergate Plaza, EDSA Cor., Pioneer Street, Mandaluyong City, 1501 |
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Public Assistance Extension Office
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Tondo, ManilaBrgy. 101 Mel Lopez Blvd., Tondo, Manila |
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To support the implementation of the Medical Assistance Program, the Office of the Vice President, established partnerships through a Memorandum of Agreement (MOA) with the following service providers:
NCR - CENTRAL OFFICE |
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No.
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Service Provider | Type of Partner |
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1
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Central Luzon Doctors Hospital (Tarlac City)
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Private Hospital
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2
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Providence Hospital (Quezon City)
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Private Hospital |
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3
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San Juan De Dios Educational Foundation, Inc. (Pasay City)
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Private Hospital |
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4
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Philippine Oncology Center Corporation (Quezon City)
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Diagnostic Center/Laboratory Clinic
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5
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South Star Drug, Inc.
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Pharmacy/Medical Supplies
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IMPORTANT NOTE:
Clients who wish to avail medical assistance at the OVP Central Office must register through the Digital Appointment System for a scheduled face-to-face interview.
The link opens every Monday at 8:00AM for scheduled appointments for the following week and will automatically close once slots are full.
Please submit the correct and complete requirements at the Central Office - 11th floor, Robinsons Cybergate Plaza, EDSA Corner, Pioneer Street, Brgy. Barangka Ilaya, Mandaluyong City, from 8AM to 2PM on your scheduled appointment.
A. Documentary Requirements
The original documents shall be presented during the interview for validation. Processors may request for additional supporting documents should the application need further validation and justification. All clients shall submit the following requirements:
GENERAL REQUIREMENTS |
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REQUIREMENTS |
VALIDITY CONDITIONS |
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● Original Copy of the Medical Application Form (See Annex A), filled-out and signed by the Patient (if applicable) and his/her authorized representative |
Dated and signed within three (3) months from date of application |
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● Original Copy of the Social Case Study Report or Certificate of Indigency/ Eligibility |
Social Case Study Report should be issued by the Department of Social Welfare and Development (DSWD), Provincial Social Welfare and Development Office (PSWDO), City Social Welfare and Development Office (CSWDO), Municipal Social Welfare and Development Office (MSWDO) Social Worker or Medical Social Worker in the hospital, and addressed to the OVP, or generic addressee (e.g., addressed to “your good office”, no addressee) Alternative: Certificate of Indigency/Eligibility issued by the PSWDO/CSWDO/ MSWDO where the client resides. Must state that the client is in need of medical assistance/wheelchair. Dated and signed not more than three (3) months prior to the date of the application. |
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● Original/Certified Copy of Medical Records (e.g., Medical/Clinical Abstract, Medical Certificate) |
● Dated not more than three (3) months prior to the date of the application ● Signed by the attending physician, with the license number indicated in the medical records ● Should indicate diagnosis, treatment plan, etc. |
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● Photocopy of one (1) valid Identification Card (ID) of: Important Reminder: To avail mandatory discounts, client MUST present the Original PWD/ Senior Citizen ID and Purchase Slip Booklet of the patient to the Service Provider upon claiming of assistance. |
● Valid as of the date of the application ● Front and Back of the card must be photocopied List of Valid IDs: Alternative IDs for Minors: |
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● Original Valid ID of Senior Citizen (SC) / Persons with Disability (PWD) ID of the patient and Purchase Booklet. |
● To be presented at the time of claiming assistance in the Service Provider to avail of the mandatory SC/PWD discounts. |
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In addition to the General Requirements, applications shall include photocopies of these requirements per case type.
ADDITIONAL REQUIREMENTS PER CASE TYPES |
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| Case Type | Requirements and Validity Conditions | |
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Chemotherapy, Radiation Therapy, Brachytherapy |
Treatment Protocol with cost breakdown issued by the attending physician with the following validity conditions: |
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Hospitalization |
● If still admitted, the latest Statement of Account will be required. PhilHealth Benefits and other mandatory discounts must already be deducted. ● If discharged, the updated Statement of Account and Promissory Note will be required. It must be signed by the authorized hospital officer/s and the patient/authorized representative. |
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Medicines / Implant / Medical Equipment / Assistive Device |
● Price Quotation from an OVP Service Provider or any service provider that is willing to accept Guarantee Letters. ● Prescription issued by the attending physician, indicating license number and contact details of the physician, dated not more than three (3) months prior to the date of the application. ● Authorization letter signed by the patient, if the patient will not be able to personally receive the medicine/implant/medical equipment/assistive device. |
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Diagnostic Procedure/ Dialysis |
For Dialysis Treatment: ● Must have a certification that PhilHealth benefits have been exhausted For Diagnostic Procedure: ● Preferred in Gov’t Hospital, provide justification for private institutions (e.g., unavailability of procedure in Gov’t Hospital) |
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Wheelchair |
● Handwritten Personal Letter by the patient addressed to the OVP/ Vice President ● In lieu of medical records, a certification from the attending physician that the patient is in need of a wheelchair, or in case the necessity is readily apparent, a photo of the patient will suffice. |
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Clients confined in suite rooms by choice shall not be covered. Clients confined in private rooms/wards by choice shall likewise not be covered unless they qualify as vulnerable or disadvantaged individuals with catastrophic or limb-threatening illness involving expensive but essential care that would deplete their financial resources. Further, due to reasons beyond their control, as certified by the Service Provider and/or with justification stated in the Social Case Study Report, Medical Abstract, or any Medical Records presented, shall be eligible to receive medical assistance from the OVP. This shall include cases such as, but not limited to:
a. Emergency cases;
b. Non-availability of ward services;
c. Cases of communicable disease requiring isolation, including COVID-19 cases;
d. Cases requiring intensive care; and
e. Chronic and catastrophic cases requiring prolonged admission.
Costs for uncomplicated pregnancy, dental, aesthetic, and self-negligence cases (e.g., injury due to driving under influence, gunshot wound while cleaning illegal firearm, etc.) as well as professional fees are excluded from the coverage of the Medical Assistance Program.
For additional clarifications, you may also contact OVP’s Public Assistance Division through (02) 8370-1716; (02) 8370-1719 or [email protected]
Medical Assistance Application Form:
Download Form